Front Laser Business Terms

Payment

1.1 Purchase machine needs full payment before delivery.
1.2 Spare parts needs full payment before delivery.
1.3 Paid service, 60% prepaid, balance paid after work done. Paid service include on-site installation, training, maintenance etc.
1.4 We accept Bank transfer, Cash, Western union, MoneyGram.
1.5 We accept currency include USD, EUR, GBP, JPY, CAD, RMB, AUD, NZD, SGD, CHF, THB, HKD

Delivery

1.1 We will delivery after full payment
1.2 Delivery time within 10 working days after full payment arrived.(1-4 Machines)
1.3 Delivery time within 15 working days after full payment arrived.(4-12 Machines)
1.4 Other quantity machines, please contact us for delivery time.

Delivery Method

1.1 By sea, air cargo, express or railway for your option
1.2 Sea: Suit for FrontCut Co2 laser machines. Low cost, long time.
1.3 Air Cargo& Express: Suit for FrontMark fiber laser machines. High cost, short time.
1.4 Railway: Suit for customer from central-Asian countries, such as Kazakhstan, Uzbekistan etc.

2.1 We could help you arrange delivery according to your option. If you have freight agency, you can arrange delivery by yourself.
2.2 Usually delivery machine to your seaport(by sea), airport(by air cargo), your house(by express), city(by railway).
2.3 If you need duty paid and send machine to your site by our arrangement. We will check and tell you the cost and feasibility. (Not all countries support duty paid service by us)

3.1 If we arrange delivery. The cost will charge from you in advance.

Package

1.1 Package will be plywood box which is non-fumigation package. Accepted by all customs.
1.2 If any damage in transportation and the reason from our package, we will take the responsibility.

Warranty

1.1 Fiber laser machine 2 years warranty.

2.1 Co2 laser machine 1 year warranty but except laser tube, focus lens, mirrors.
2.1 Laser tube 10 month warranty.
2.3 focus lens, mirrors 3 months.(No crash no broken)

Installation& Training

1.1 Both fiber laser and Co2 laser easy be installation, we will provide full manual and videos.
1.2 Videos and manual for your using.
1.3 You could come to our site for a free training.
1.4 We could send engineer to your side for installation and training. Cost will by your side.